SupportCenter Plus
Kundensupport Software mit Remote Desktop- und CTI-Integration
Editionen
| Features | Standard | Professional | Enterprise |
|---|---|---|---|
| Integriertes Help Desk | |||
| Antwort- und Kontaktverwaltung |
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| SLA Management |
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| Wissensdatenbank | |||
| Customer Service Reports |
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| Mehrsprachigkeit | |||
| Dashboards & Analytics | |||
| Self-Service Portal |
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| Produktkatalog & Vertragsverwaltung |
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| Active Directory Anbindung |
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| Umfragen & CSV Synchronisation |
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| Business Units | 3 | 10 | |
| CTI Integration | |||
| Remote Desktop Management | |||
| SupportCenter API | |||


