Demo Download Preise

MSP Center Plus

 

Hotfix 7201 freigegeben

Geschrieben von: Martin Eckardt Dienstag, den 13. Oktober 2009 um 00:00 Uhr

Hier die Details
  • Permission restricted for read only users to uninstall/remove agents in DesktopCentral Module.
  • From 7201 release onwards, SCP port will not get auto incremented if it is already occupied. DC Web Server port will not auto increment if occupied by itself, else it auto increments.
  • The special tags display problem in schedules tab of helpdesk module has been fixed.
  • Overlapping of schedules in schedules page of helpdesk module has been fixed.
  • In device snapshot page, option to remove template from a device has been provided.
  • In Monitoring Templates UI, option to remove a custom monitor has been provided.
  • Option to remove a monitoring template from multiple devices has been provided.
  • While deleting a custom monitoring template, the monitors added to any device through this template will also be deleted.
  • Special characters are not allowed in monitoring template name, custom monitor name and custom monitor display name.
  • UI level fix for Rearm value to accept value equal to threshold for 'greater and less than' threshold options in edit monitors.
  • MSP Central server / probe start-up fails because of database table (pdLastValues) corruption. This issue has been fixed by automatically identifying and repairing the corrupted tables.
  • IGNORE option included in the LOAD DATA query that is being used for loading data from probe to central server.
  • Number of threads spanned for processing the received data at the central server is made configurable.
  • If the thread which transfers data from probe to central server is hung, then probe will automatically stop and restart the data transfer thread.
  • Java option has been included to generate a heap dump file if there is any OutOfMemory Error. This option is available only if the central server or probe is started as service.
  • DCConfig.exe crash issue has been fixed
  • Null Pointer Exception occurs when trying to configure threshold settings for url monitor is fixed
  • Instead of SecuritydbData.xml, the database has been used as master for the security module.
  • If the traffic monitors have special characters in its name, then test monitor and deletion of traffic monitors throws Null Pointer Exception. This issue has been fixed.
  • If interface monitors are deleted and re-added, then those monitors are missing in the Top 'N' reports. This issue has been fixed.
  • Business view filter included in all devices availability report.
  • When a partition monitor is readded to a device, the newly available partitions in that device are also added as monitors to that device.
  • Interface / Port names are made available in Interface/Port Traffic alarms. Also correct units (bytes/sec) are made available in Interface Traffic alarms message.
  • Probe availability showing down even if probe is in UP condition has been fixed.
  • Appearance of blank alarm icon in the device page when device category is changed to domaincontroller has been fixed.
  • URL Monitor status not getting cleared when corresponding monitor alarm is cleared has been fixed.
  • Notification Profiles associated to a device get deleted when the Device Category is changed. This issue has been fixed.
  • Ability to monitor Probe server parameters(i.e.,Windows Service Monitors), even when credentials are not provided.
  • While generating custom reports, the monitor names are getting displayed as NULL or empty string.This issue has been fixed.
  • For Novell Netware Devices neither CPU, Memory & Disk Utilization dials are displayed nor data is collected.
  • When the Windows Service Alarm is cleared or deleted, the status of the alarm gets updated only in the Central but not in the Probe.This issue has been fixed.
  • "Configure System Monitoring" settings UI [MSP Dashboard-> Support] is enhanced.
 
 

MSPCenterPlus 7005

Geschrieben von: Martin Eckardt Mittwoch, den 18. März 2009 um 09:15 Uhr

Here is the list of issues fixed in this hotfix.

  • Support for installing Central/Probe in Windows Vista/2008.
  • Escalation enhancements
    • Option not to escalate acknowledged alarms
    • Option to escalate alarms that are specific to Business Views/Customers
  • Option to add Custom service monitor from Central and such custom service will be available in notification profile and QCW in central
  • Interface description instead of interface index in alarm text - for threshold violation alarms
  • Support for WMI based Partition disk details monitor
  • Bulk association of monitors through QCW resulting in no data collection for the monitor
  • Partition wise disk details monitor - only to monitor fixed disk drives and filter out floppy,cd drives
  • Rediscovering the device not updating the Asset details
  • Interface details page traffic graphs wrong unit issue fixed
  • Issue in availability data if central and probe are in diffrent timezones
  • class="genmed"> Custom reports ->Partition details monitor not working
  • Scheduled reports - Top N DC CPU,Disk,Memory report not working
  • Helpdesk- Requests URL link/inline image issue.
  • Helpdesk- Service request assigned to tech - but list view shows assigned to as none
  • Helpdesk- Home page pending requests/pending service request count/link issue fixed
  • Helpdesk- Request reason field truncation issue fixed
  • Included personalize option for a business view user login
  • Interface details page - auto refresh option not working is fixed
  • Help link removed for customer logins
  • Backup not working if mysql is configured with a password
  • DeletedInterface table not cleanedup on deleting device/network/customer
  • UI enhancements:
    • Better display of System description in the Device details page
    • Device display name getting truncated in reports issue is fixed.
    • Device name shown instead of display name in reports,SLA page,scheduled reports e.t.c
    • Option to do a test monitor from the device details page
    • Maps - Server - Layout issue when service name is long
    • Calendar component alignment issue in helpdesk fixed
 
 

MPSCenterPlus 7004 released

Geschrieben von: Martin Eckardt Donnerstag, den 19. Februar 2009 um 14:07 Uhr

* Availability issues

1. Timezone GMT issue
2. Issue in availability percentage calculation
3. Issue in daily archiving
4. interface availability - not monitored if the interface is added from the central UI.( interfaces should be deleted and readded )

* Security Issue

1. Customer login shows other customer devices in health report/availability report
2. Customer login inventory - scan details shows other customer data
3. Customer login - tools - shows other customers data
4. DC reports - inventory reports showing other customers data

* Helpdesk tab showing not started message though module started
* MSSQL cache hit ratio alert even after monitor is removed
* Device response time showing NA
* Delete and readd traffic monitors - Utilization data not collected
* Create Trap Processor from Unsolicited trap - Creates v1 trap for the received v2 trap
* Interface tab showing N/A - interface name is long or with special characters (interfaces should be deleted and readded if interface name is long)
* DC Patch draft /Download patches/Auto deploy patch configuration not working
* RC Agent issue - RC agent.exe not working after upgrading from 6005 to current version
* Custom Reports - multiple devices multiple monitors and custom period no reports displayed
* Delete/Disable SLA in Helpdesk,page comes out blank